Requisition Numbers: 094641
Title: Circulation Services Supervisor, Mansueto Library (part-time)
Department: Access Services/Mansueto Library
5:00 pm Sunday - 1:00 am Monday
9:30 pm Monday - 1:00 am Tuesday
9:30 pm Tuesday - 1:00 am Wednesday
8:30 am Saturday - 4:30 pm Saturday
Scheduling Notes: This is a 9-month appointment (September - June). This position covers all circulation shifts as assigned. Responsible for occasionally flexing the work schedule to cover other shifts as necessary in case of illness, vacation, or absences of other supervisors. The expectation is that time off will be taken only during interim breaks, and the schedule will be flexible during interim breaks.
This position oversees the lending, re-shelving, and auditing of materials from Mansueto Library, as well as retrieval and scanning of Mansueto materials for document delivery and scan on demand services, and assisting interlibrary loan in filling requests. This person is also responsible for answering patron questions relating to Mansueto and serving as a resource for other questions relating to other Library services. During evenings/weekends this person acts as the supervisor in charge of the Mansueto Library, oversees building security, and enforces policies for maintaining a scholarly environment in the Library.
Trains, supervises, and assists with scheduling student counter attendants (approximately 20 part-time student employees). Distributes work to and monitors work done by student counter attendants. May perform all circulation desk responsibilities as needed. Coaches and directs student counter attendants in maintaining Mansueto policies and procedures and standards of service. Documents and updates Mansueto procedures. (40%)
Listens to patrons with special problems or complaints; attempts to resolve these problems as appropriate. Interprets Library policies to patrons and refers patrons' concerns to the Head of Mansueto Circulation when appropriate. Responsible for the collection of fines and fees while on duty and the balancing of cash collected during scheduled hours. Troubleshoots Canon multifunctional devices. (20%)
Oversees the retrieval and scanning of Mansueto materials for document delivery, scan on demand services, and assists with requests for interlibrary loan. (15%)
During evenings/weekends, acts as the supervisor in charge of the Mansueto Library, oversees building security, and acts as a resource person for other campus libraries. Enforces policies for maintaining a scholarly environment in the Library. Provides initial response to emergencies. Assists patrons in contacting University Police. Handles general inquires relating to building and security while on duty. (10%)
Provides initial troubleshooting of ASRS system problems and refers issues to facilities staff when appropriate. May perform basic daily checks of the cranes. (up to 5%)
Works closely with the Head of Mansueto Circulation and other Mansueto Circulation Supervisors to ensure consistent services whenever Mansueto is open. Assists in formally documenting and reviewing the performance of student counter attendants. (5%)
Other duties as assigned (5%)
The University of Chicago is an Affirmative Action/Equal Opportunity Employer.
Resumes sent via mail, fax or email will not be considered.