2010 survey comments: suggestions

Ccomments on Proposed Services - General

1. I think, at the end, I would like the library to invest their resources on buying more material: books, dvds, journals and maybe subscribing to more database and e-journal. If I could find what I need, all the rest (where I watch dvds, where I get coffee,...) would become irrelevant.

2. I think that the library would be better off spending their budget on books, journals, and/or subscriptions to electronic journals or non-print materials for the collection than on extensive renovations of study spaces, self check-out (besides, I think it probably does the university greater good to conserve those work study jobs!), or flat panel screen for group study room. In fact, I can think of nothing I would say the library needs less.

3. I think a lot of those proposed services above are just things that look nice or sound nice but don't actually accomplish anything. For example: Delivery of material from any campus Library for pickup at the campus Library of your choice? You guys aren't our servants. And plus, how lazy can people be?

4. I think increasing the number of books and online journals would be more useful than any of these

5. I'm generally satisfied with the libraries on these sorts of things.

6. No, this list is very comprehensive! Several great ideas in there that would make the library much better.

7. The three services that would help my life most would be self-service checkout, delivery of material from libraries other than the Reg to the Reg, and credit card payment for fees and fines. (I think the Library would get more fees paid that way!)

8. I would especially highlight the group study spaces, mobile device resources, and credit card payment being possible.

9. You have already given a quite complete list.

10. Not that I can think of

11. The above covers it quite well.

12. Not that I can think of at this time.

13. Not yet

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Scanning and online delivery of print journal articles.

14. Don't we already have "scanning and online delivery of print journal articles"? Gargoyle something or other? (I don't use it because I have a fabulous scanner at home.)

15. I assume "Scanning and online delivery of print journal articles" would be free, unlike the currently available service (Gargoyle). This would be incredibly helpful to me, even if there were some limits in place (for example, only a certain number of pages allowed per quarter). Most articles/book chapters I photocopy aren't too obscure, and I'm fairly sure that if a digital copy were made, another patron would request it in the future.

16. Scanning and delivery of book chapters would be ideal.

17. online access to data (numerical data in library's holdings, etc.)

18. Online delivery of print materials would be absolutely incredible. It would save us from having to hike all over campus to different libraries in the cold winter weather! It would also be helpful when working on papers from home (off campus).

19. In addition to scanning and online delivery of print journal articles, it would be extremely useful if this service extended to scanning and online delivery of print book chapters, as well.

20. In terms of deliviery of materials, it would be great if you could deliver to the Gleacher Center as well, for those of us in the loop.

21. I'd like to re-iterate how great it would be to have a service that would scan/deliver online a library's holding of a print material. I am currently conducting fieldwork abroad and I have to ask my colleagues to help me out and scan things to me--which is a big inconvenience to them, as well as to me!

22. If the scanning and online delivery of print articles was free or very cheap, I would make use of it.

23. Scanning and online delivery of any/everything in the library.

24. Scanning and online delivery of not only print journals, but also of book chapters

25. Not really. My main problem is that I am not on campus very much, and while I can access most articles electronically, I do sometimes need to obtain older articles that are not available electronically, so I need to photocopy them. It would be incredible if the University would offer scan these articles free of charge.

26. Scanning and online delivery of pages from printed books.

27. Scanning and online delivery of print articles would be amazingly fantastic.

28. Scanning and online delivery of print articles would be tremendous! As would pdf scanning and delivery of microfilm materials.

29. Scanning and online delivery of print book chapters.

30. Scanning and online delivery of print books or chapters.

31. scanning and online delivery of print journal articles

32. Scanning and online delivery of print journal articles -- those that are not already available electronically

33. Scanning and online delivery of print journal articles would be a godsend! I loath trekking to the library at some miserable hour just to scan an article that isnt available online. Also, make sure if you add credit card payments, make it possible to pay online!

34. Scanning of book chapters, or sections, but not the crap that often gets done for course reserve, but actual conversion of each page as a separate page in a .PDF.

35. Scanning print articles would solve many of the issues I previously mentioned about lack of e-journal access for some journals --- BUT, scanned articles would also need to be run through text-recognition software for this to be most effective.

36. The suggestion of scan/e-delivery of journal articles would also be fantastic if it could be expanded to book articles or book chapters as well. I would also be willing to pay for Xeroxing service of book sections.

37. there is one journal I use that only has online material older than 4 years. It would help me to have access to more recent articles, or the scanning and delivery service mentioned above.

38. Scanning and online delivery of print journal articles would be a wonderful, amazing, delightful thing.

39. "Scanning and online delivery of print journal articles" would be very helpful for me because I live far from campus.

40. Self service checkout of books in various locations around the library so that books could be put right in our lockers without having to drag them around the building - like at Northwestern library. Also, carrels for graduate students who are not given offices by their departments - whether it's done on the basis of a lottery or only for those writing up or for a small fee . . . the faculty offices are rarely used, and it seems that some space could be set aside to give semi-permanent desks to PhD students in the humanities/social sciences without a "home base" for dissertation writing!

41. Like I mentioned earlier, having heavily used books scanned and made available online. This would help tremendously.

42. a search service that would directly search for journal articles

Delivery of material from any campus Library for pickup at the campus Library of your choice.

43. Online request of items to be picked up at the Library of my choice.

44. Ability to return books at any library. Scanning and online delivery of (small) portions of books.\

45. Ability to return books to any library and not necessarily the library from which it was checked out from.

46. My second choice would be the delivery of materials from any library to library of choice for checkout.

47. "Delivery of material..." would be my second choice from question 19; it's not uncommon for me to need material from Crerar or D'Angelo.

48. Delivery of material from any campus Library for pickup at Gleacher Center

49. Delivery of material from any campus library to library of my choice.

50. Delivery of materials to Gleacher Center.

51. Delivery/drop-off of books from Hyde Park libraries to the Gleacher Center downtown.

52. It would be great if I could request the books on-line (from the Regensteing library), then have the books sent to the library at the Gleacher Center. That would save me a lot of time.

Mobile device support for library resources and services.

53. I would also like to see better designed individual study spaces in the library, over and above a mere quiet zone sign. Actually, that would be #1 for me over all of these other choices. I don't think the library needs to develop a mobile application except for one thing: facility hours! (Ok, other stuff would be helpful too, but that is the one thing that always fails on my blackberry.)

54. I think one way to improve Library services will likely be found through adapting current library services to new digital technology, as mentioned in this survery (e.g., providing mobile phone access to library services, creating and sending pdfs of print journal or interlibrary loan requests electroniclly rather than mailing photocopied documents).

55. Mobile device support is a waste of money currently, just continue supporting laptops. By the time mobile support is completely necessary most students will have phones that function completely as laptops and use real web browsers rather than dinky mobile browsers.

56. Multple mobile device apps would be great for the library. With the increase in use of phones (iPhone, Droid) and e-readers, this will be become even more important. I'd love to be able to check if the library has a book without opening my laptop or visiting the physical space.

57. A blackberry/Iphone ap would be awesome as well,

58. Note the "UofC library-from afar" system that I mentioned a few pages back. Mobile device support would be great, but please develop a platform for both IPhone and Android simultaneously. It is frustrating when a web site has one but not the other.

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Designated zones for quiet study in the Library.

59. I'm a little shocked that the "designated zones for quiet study" is an option on the above list. It admits that the library is no longer a zone for quiet study, which presumably is what the reading rooms are for. If you'd prefer the Reg function as a networking space rather than a workspace, continue to introduce things like "group study spaces equipped with technology"--btw, that's essentially what the entire library is now, undergraduates work in groups and are equipped with technology. If, however, you're interested in promoting a healthy, productive and successful graduate community, you MUST address the lack of space in which to work. We're writing BOOKS, people. Help us out a bit. If I could write a book in a group with technological assistance, I promise you, I would. But we're not there yet..

60. Regarding the above: I use the Regenstein B-Level for individual study because it's generally very quiet and there's lots of table space. I appreciate the quiet. Sometimes there are some loud morons yacking away in there, and I'd appreciate if they'd shut up (i.e. if it was a "designated quiet zone"), but I'm not sure how you'd enforce that--but it'd be great if you could!

61. I'm concerned that adding designated zones for quiet study will send the message that the rest of the library is for noisy study. It should ALL be for quiet study, with some limited spaces for group study.

62. Designated quiet or writing zones would also be helpful.

63. Definitely research/ quiet study space.

64. I like most of these but it would be difficult to police the "quiet zones"

65. designated zones for quiet study



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Additional group study spaces in the Library.

68. I chose group study above because sometimes it gets noisy when a group of usually undergrads sit at a table in the middle of the floor.

69. The most important addition would be additional group study spaces.

70. "Group study" sounds nice, but it usually means undergrads hanging out and being loud with their friends. I am tired of having to get up and move my things because of loud, immature undergrads. They should be required to close themselves off in a seminar room. If they can't do that, then they should go to a coffee shop. Libraries at the U of C should be reserved for those engaged in serious study.

71. Just a note about additional group study spaces: they need not be so large. Most of the study groups I participate in consist of 3-5 people. It would be better to have many small rooms than a few large ones. Also, it would be great if they were more private (i.e., a single window rather than two glass walls). This would be better for sound-proofing, too.

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Self-service checkout of books.

72. If self-service checkout saves costs, then great. If it adds costs, then I don't see the need for it. I've rarely waited more than 3-minutes to check out books.

73. If self-service means fewer students at the desk, that seems like a problem for me.

74. Self-service checkout of books can be of great help, because a lot of times I need to take a book after circulation desk is closed.

75. A bit, but even the self service is not that necessary. The line is always short.

76. Allow self-checkout

77. get self-service checkout

78. Notre Dame has self-service checkout after hours, leaving the building open until 2AM with a security guard. It works really well.

79. Self-service checkout will kill jobs! Do not offer this service outside circulation desk hours!

80. (self-service) checkout desks on other floors of the library.

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81. Accepting credit cards wold be nice.

82. Also accept Paypal or Google Checkout for fines/payment

83. flat screens for group study or library display campaigns would be/are a waste of money -

84. If you do "provide information about rights, permissions, and other copyright issues," remember that the library's goal should be to get as much information as possible into the hands of as many people as possible whenever it's legal, not to help copyright owners restrict fair-use rights.

85. Accepting credit cards wold be nice.

86. I have $63 dollars in fines. If I could pay them online I would. Since I can't I have just let them build up over the years and plan to pay the bill all at once when I graduate.

87. Cofeeshops!

88. Is there some way that the library can mail books to students/faculty when they're out-of-Chicago doing research? I'm living in rural Oklahoma for ethnographic research for 1.5 years, and I'm constantly wishing I could get a peep at this-or-that book that is in Chicago. There's a local library here, even a small university. I wish there was a way to set up an agreement w/ that university library for them to receive books from the UofC. For example, they're willing to do interlibrary loans, but only with one book at a time. But if the UofC library could agree to send unlimited books knowing that they're for a registered student of theirs, and it would be processed and shipped back through this local university library, it'd be much easier and would greatly assist my research. Basically, it would be like interlibrary loan, except any fines and all responsibility would be billed directly to me, rather than through the intermediary of the local library.

89. Interlibrary loan works very well, though I usually use it to get my primary sources. It's really not fast enough to be an option when a book is checked out or is not on the shelf. There is a service at the University of Washington library in which they cooperate with all of the other Pac NW universities libraries call Summit. And with Summit you can request a book from another area library and it will be there in 2 days. It is great for when things are checked out, because one usually needs the book faster than the person who has it checked out will return it once its recalled. Not to mention, you don't have recall books that other people are using. And you don't have hate the library and its users with every fiber of your soul when a book is not on the shelf, because you can just Summit it and it will be there soon. Also, at the University of Washington library one could request online that books be brought down to circulation. So you could find what you needed in the catalog then request it, and it would all be there that afternoon to pick up. That saved so much time. I would love it if the University of Chicago had either one of those services.

90. The best thing would allow remote/off-site sutdents to access and get materials and services at alternate locations (or on-line).

91. Perhaps a bridge too far, but since I'm working outside of Chicago, and Chicago has much better resources than are available to me locally, I think it would be great if I could set up a FedEx account number which the staff could use to bill me to mail books to me that I need. I would then mail them back when they're due. Some quarterly fee for this service would definitely be reasonable.

92. Would like to see more cooperation with other city colleges (ability to check out their books, etc)

93. Abilty to receive material at home for out of state b-school students

94. A service that would courier books to my home (on Chicago's north side) or pick them up for return to the library would be fantastic!

95. I've heard of some libraries that will, upon request, scan a book or article that is in the print collection and email it to the library user. Such a service would be excellent.

96. I am not sure whether this is reasonable, but if a book is held by the law school library, I hope I can ask it to be delivered to a closer library.

97. Scanning of ILL items with short turnarounds or that the library doesn't plan to acquire.

98. The ability to reserve study rooms online in advance.

99. What I would like most is a carrel system to make books that are checked out available and an improvement to the individual carrels.

100. Debit card use to add cash to UChicago Student ID card.

101. Any chance of creating special "alumni access" to, say, electronic journals at least...? Seriously, it would be immeasurably appreciated.

102. I really hope I have the opportunity as an alumnus to have continued access to the Library.

103. Also, some more extended access after graduation so we can stay current in our field between graduation and finding a new way to access materials

104. I would be more satisfied if there were a small library at the business school.

105. the business school needs its own library.

106. You need a library at the business school.

107. I wish there were a library at the business school...but I know that's a completely implausible suggestion.

108. You should invite a focus group in, if you want to get the full scoop. Too many facets of the library's physical space to comment on here.

109. Some low-cost things would make it even better. I suggest your conducting focus groups with various types of users to get into the full range and prioritization of what improvements might be most valued.

110. hosted on-line book/journal reading chat groups organized by field.

111. What about having a board about new arrival books?

112. Do not let the powers that be cut your budget--in times of crisis stick to the core mission of the university. Be selective about expensive high-tech purchases; clearly not all of them are high value in terms of research and teaching.

113. PDF makers

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