Comments

RESULTS: FAQ | Summary report | RESPONDENT COMMENTS | Data notebook | 2004 survey

A team of library staff reviewed, tagged, and organized the 734 comments into the following categories:

• Bibliographer/reference
• Browsing
• Building access/hours
• Catalog
• Circulation
• Cleaning/maintenance
• Collection
• Comparisons to other institutions
• Computing/technology
• Construction
• E-resources/e-journals
• Eating/drinking
• Electrical outlets
• Environment:general
• Furniture
• Heating/cooling
• ILL
• Library services
• Library use
• Library: Crerar
• Library: D'Angelo

• Library: Eckhart
• Library: Fischer
• Library: Harper
• Library: Regenstein
• Library: Special Collections Research Center
• Library: SSA
• Lighting
• Misconception/misperception
• Missing/not found
• Noise/cell phones
• Off-campus access
• Printing/copying/scanning
• Reserves/e-reserves
• Safety
• Stacks/reshelving
• Staff
• Study space & Study space - A-level
• Suggestion
• Survey
• Training/instruction
• Website

Number of comments by status: graduates (354), undergraduates (166), faculty (101), staff (67), Library staff (8), unknown (38)
Number of comments by primary library: Regenstein (467), Crerar (127), D'Angelo Law (34), SSA (19), Harper (15), Eckhart (14), unknown (58)
Coding guidelines (general): use the most specific code applicable; use as many codes as necessary to capture the intent of the comment; always include the library-specific code when known
Coding software: Atlas.vi v5
Coding team: Ray Gadke, Julia Gardner, Jane McKeever, Margaret Schilt, Rebecca Starkey, and Agnes Tatarka