Appeal a Fine or Claim a Return

Please complete this form to appeal a fine on your account, to claim that you returned an item that is still on your account, or to claim that you never checked out an item listed on your account. In all cases, please be as specific as possible and provide as many details as you can. If you need to resolve a matter on your account immediately, please contact a Circulation Supervisor.

More information about how fine appeals and claims are processed can be found here.

Note: You must complete a separate form for each item. Fields displayed with a * are required.

Appeal or Claim Type (select one)

Claim return of an item	There is an item on your account that you believe has been returned.
Claim never checked out	There is an item on your account that you believe you never checked out. If you borrow items for another person on your account, you are responsible for those items.
Appeal a fine	If you feel that a fine has been inappropriately applied to your account.
Other	You have lost an item checked out to you or an item is damaged while checked out to you.
* Where item was checked out from	- Please Select Location - Crerar & Crerar Reserve D'Angelo Law & Law Reserve Eckhart & Eckhart Reserve Harper Interlibrary Loan Recalled item (any library) Recordings Collection, Regenstein Regenstein Reserve, Regenstein Social Services Administration Special Collections Research Center

Patron Information
* Name (last, first)
* Library Card Barcode what's this?
* Email Address
Street Address (if no email)
City, State, & Zip Code

Item Information
* Call Number
* Title
* Item Barcode If you have received an overdue notice for this item, you can find the item barcode under the call number on the overdue notice. If you do not know the item barcode, please leave this field empty.

Reason for Appeal Please use this space to explain details of your appeal. Please be as specific as possible.