Program Schedule

Thursday, April 19

Library tours are concurrent, and last approximately 45 minutes. Registration is not necessary. Participants should meet at the main entrance/lobby of the library, unless otherwise noted.
For a description of tours being offered, visit the Symposium Tours page.
The Library Locations Map provides a quick reference to the locations of all of our campus libraries.

3:00 a.m. 3:45 a.m.
1. Regenstein Library and Special Collections Research Center

Location here.

2. Mansueto Library (meet in Regenstein lobby)

Location here.

3. D'Angelo Law Library

Location here.

4:00 a.m. 4:45 a.m.
Regenstein Library and Special Collections Research Center

Location here.

Mansueto Library (meet in Regenstein lobby)

Location here.

Crerar Library

Location here.

5:00 a.m. 7:00 a.m.
Reception and Registration

See entry control attendant at Regenstein's main lobby.

Reception Special Collections Research Center Classroom

Special thanks to Atlas Systems, sponsor of the 2012 IviesPlus Access Services Symposium.

7:00 a.m. 7:30 a.m.
Shuttle Bus to Downtown Hotels

A shuttle bus will be available following the reception to take participants back to their hotels and the downtown area.

Friday, April 20

Unless otherwise specified, all events are in the Special Collection Research Center Classroom, located on the 1st Floor of Regenstein Library.

A note about breakout sessions

There will be six breakout sessions offered at this year's symposium, three in the morning and three in the afternoon. The sessions have also been organized into "tracks" this year, to help attendees identify topics in which they're most interested. You are welcome to attend any session you'd like, regardless of whether they are in the same track.

Track A: Rethinking Resource Sharing
Track B: Redesigning Library Spaces
Track C: Reimagining Services

8:30 a.m. 9:00 a.m.
Coffee, Pastries, and Registration

Registration: See entry control attendant at Regenstein's main lobby.
Coffee and pastries: Special Collection Research Center Classroom.

9:00 a.m. 9:20 a.m.
Welcome Addresses

Judith Nadler, Director and University Librarian
Jim Vaughan, Associate University Librarian for User Services

9:20 a.m. 10:00 a.m.
Keynote Address

Jeremy York, Hathi Trust Project Librarian

10:00 a.m. 10:15 a.m.
Questions and Answers on Keynote
10:15 a.m. 10:45 a.m.
10:45 a.m. 11:45 a.m.
Morning Breakout Sessions
Track A: The Future of Reserves and Interlibrary Loan Special Collections Research Center Classroom
Michael Cook, Cornell University

What impact does digitization have on reserves and interlibrary loan? How important will print reserves remain? How do we market our services to our users? How do we manage the practical and legal implications of lending digitized or born digital texts to other institutions or using them in our own course reserves?

(Notes Available)
Recorder: Roseanne Sheridan, Harvard Library

Track B: Whither the Stacks? Regenstein Room 207
David W. Bottorff, University of Chicago Library

How do we balance the need for access to print collections against the need to create other kinds of spaces in our buildings? What role does Access Services play in managing collection growth and determining what material is transferred into high-density storage? Will digitization cause us to reduce space dedicated to print collections or could it drive discovery and use of print collections?

(Notes Available)
Recorder: Elizabeth Beers, University of Chicago Library

Track C: Providing Service, Enforcing Policies Regenstein Room 523
Michael Finigan, Duke University Libraries

How do we balance providing excellent service against the need to enforce policies? What policies should we consider revising (no fines, rolling due dates)?  How do we manage privileges to enforce security and prevent theft? Does billing go more smoothly if users can pay by credit card? Can collection agencies play a role in academic libraries?

(Notes Available)
Recorder: John Kimbrough, University of Chicago Library

11:45 a.m. 12:30 p.m.
Regenstein Room A-11

Complimentary box lunches will be provided to attendees in Room A-11 on the A Level of Regenstein.

12:30 p.m. 1:45 a.m.
Campus Tours (optional)

All campus tours will depart from the Regenstein lobby at 12:30 pm. University of Chicago Library staff will lead groups to their destinations.

Tour 1: Reva and David Logan Center for the Creative and Performing Arts
Tour 2: Rockefeller Chapel Carillon Tower
Tour 3: Campus Walking Tour
Tour 4: Bookstore Crawl (self-guided; see insert in registration folder)

For a description of campus tours, visit the Symposium Tours page.

2:00 a.m. 3:00 a.m.
"Lightning" Round

Speakers will discuss how the work of Access Services is changing at their institutions and the changes they plan to make in the next year to meet user needs more effectively in a changing information landscape.

Each speaker will be strictly limited to 5 minutes. There will be a final 10 minutes at the end of the session for discussion.

Participating speakers:

Steven Lavallee, Head of the Friedman Study Center
Brown University

Francie Mrkich, Director of Access Services
Columbia University

Wendy Wilcox, Access Services Librarian
Cornell University

Lynn Amber, Access Services Librarian
Dartmouth College

Michael Finigan, Head of Access & Delivery Services
Duke University Libraries

Matthew Sheehy, Head of Access Services
Harvard Library

Rebecca Pernell, Senior Librarian & Head of Access Services
Stanford University

Jim Vaughan, Associate University Librarian for User Services
University of Chicago Library

Robert Krall, Director of Access Services & Departmental Libraries
University of Pennsylvania

3:00 a.m. 3:15 a.m.
3:15 a.m. 4:15 a.m.
Afternoon Breakout Sessions
Track A: Consortia, Coordination, Collaboration Special Collections Research Center Classroom
Peter Collins, University of Pennsylvania

What degree of coordination and strategic planning do we anticipate will happen among institutions? To what extent will shared print repositories or cooperative collection development change what we do and how we think about Access Services? What role can libraries play in coordinating the development of shared technological/systems solutions (the Kuali/OLE project, etc.)?

(Notes Available)
Recorder: Sydney Thompson, New York University

Track B: Designing Spaces / Managing Spaces Regenstein Room 207
Steven Lavallee, Brown University

How do we design spaces to serve our users in the digital age? How do we manage multiple and competing user needs and expectations within shared spaces? Do we allow users to reserve spaces for either group study or individual work? How can we design spaces that encourage desired behaviors and how do we enforce our policies regarding behavior (noise, eating, cell phones, etc.)?

(Notes Available)
Recorder: Jenny Hart, University of Chicago Library

Track C: Out with the Old, in with the New? Regenstein Room 523
Marybeth Bean, Yale University

What new services are we offering or considering offering? What older services have we discontinued or plan to discontinue in order to make way for new services? How do we assess services to help us make those decisions? To what extent have user expectations of instant access to resources driven services such as document scan and delivery or paging of print materials?

(Notes Available)
Recorder: Lynn Amber, Dartmouth College

4:15 a.m. 4:30 a.m.
Group Sharing and Farewell