2010 survey comments: clarifications

Collections

1. There are some online journals I can't access; I think IEEE is one of them.
CLARIFICATION:The Library has access to current issues of many IEEE journals. Links can be found in the  e-journals list or by consulting a reference librarian for assistance

2. It would be nice if there was a button in PubMed linking to the article like there is in the ISI Web of Knowledge site
CLARIFICATION: The Find It button appears in the full record (by clicking on the title), only if PubMed has been accessed through the Library or Medical Center, which have the proxied website (http://proxy.uchicago.edu/login?url=http://www.lib.uchicago.edu/h/pubmed). If users go directly to www.pubmed.gov, they will not see the Find It button.

3. We ought to own "Creating the Kingdom of Ends" by Christine Korsgaard.
CLARIFICATION: The Library currently has two copies of this book, call number B2799.E8K670. Review availability.

4. would like to it if the lib subscribed to social cognition, a journal in psychology- the impact factor is pretty high and is increasingly a popular outlet, yet we don't have access
CLARIFICATION: Full-text of Social Cognition is available through Academic Search Premier, or Swetsnet from 2001 – present. You can access links to this journal through the e-journals list, the Library Catalog, or Lens Search.

5. Being in the Business School no one ever told me where the libraries were or what I could access in each of them - or maybe I was told, but I missed it? In any case something like that a link on the main library page would be useful - unless it's already there...
CLARIFICATION: The Library main page has links to Crerar, D’Angelo Law, Eckhart, Mansueto, Regenstein, and Social Service Administration (SSA) libraries. A short overview of the Libraries is also posted.

6. it would be great if I could request getting a microfilm/ other sort of copy of ILL material that otherwise doesn't circulate (especially theses and dissertations at other universities)
CLARIFICATION: For microfilm: the Regenstein Microforms Department (third floor, east side) features three Microfilm Readers attached to computers with the capability of scanning microforms onto USB thumbdrives or memory sticks. For tips on obtaining copies of theses, please see our “How do I find dissertations and theses?”

7. It would be helpful if theses from previous doctoral students who had graduated from UChicago were available as online resources.
CLARIFICATION: ALL University of Chicago theses since 1997 are available on-line through ProQuest Dissertations & Theses. More information is available at  Access to University of Chicago Dissertations.

8. It might be nice to have a list or even a table of the very best of the new stuff that the library's recently acquired. (Perhaps pulling thumbnails of the volume covers off LensCat, etc.)
CLARIFICATION: The Library does provide a New Acquisitions list which is updated monthly.  A link to this is available from the he lower right hand corner on the Library web site.

9. Back when I worked at Microsoft, their library would provide lists of all materials added, broken down by subject area. It was great to just subscribe to those lists and be able to put things on hold as they came into the library. Great way to keep up with new book publications in particular areas (especially business).
CLARIFICATION: The New Acquisitions list is probably the easiest way to keep up on new iterms since it lets you focus on your area of inerest.  In Lens, once you perform a search you will see the RSS FEEDS button on the upper-right of the screen which has the option to set up a feed to get all new items in the catalog.

11. access to google scholar through uchicago (i.e. access to jstor through google, the searches are simpler than to go directly through jstor)
12. Also, if there is a way to click directly through from Google Scholar to e-copies of articles, instead of going through the whole catalog hunt, that would be fantastic, it's such a time/frustration saver;
CLARIFICATION: You can set preferences in Google Scholar so that you can locate full-text articles at the University of Chicago Library. See instructions.

13. Partnership with Google Books to make more pages of more texts available online
CLARIFICATION: As a member of the Committee on Institutional Cooperation (CIC), the University of Chicago Library is participating in the Google Book Project (see Announcement, 2007)

14. also, i am concerned that with the completion of the new library annex, research in the humanities and religion is going to be stunted because of the inability to browse in person the stacks--and this coincidental browsing is often what leads to the real eureka moments of research.
CLARIFICATION: The Mansueto Library will contain runs of periodicals, government documents, and other materials that are not heavily browsed. This will free open stacks shelving for more of the book collections so that the vast majority of the Library’s monographs will remain in browsable locations.

15. There are no business books in the library.When don't find the books Booth professors use, and there are no general business books
CLARIFICATION: Although, by policy, the Libray does not routinely purchase textbooks, it has a very large collection of economics- related books, most of which are located in the “HB” through “HJ” call number ranges on the B-level of Regenstein Library,

16. I go to Crerar library mostly for browsing Biomedical Journals. I wish they provide more up to date journals in the reading area, like Nature, Science, Nature Genetics, etc.
CLARIFICATION: New issues of journals in Crerar are put on the shelfs on Monday.

17. I have heard a rumor that in order to make more space available for study persons and groups, the reference sections may be eliminated. This would be unfortunate for me, as I rely heavily on the 4th Floor Reference Sections (including the Judaica Section) in the Regenstein.
CLARIFICATION: The individual floor reference collections are NOT being disbanded or removed. Some of the reference collections will be updated and consolidated, but the core reference collections, including the Judaica section, will remain.

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Purchase Requests

18. (although maybe there are more journals I'd like to have access to, and it would be useful to have a way of making requests)
19. An easy way to suggest book for the library to purchase
20. Maybe it would be a good idea to have a link where people can submit requests for puchasing particular items
21. Do area studies sections (middle east, east asia etc.) also make the information about the "new acquisitions." available?
22. Have a channel for students to express the need to buy new books, preferrably every quarter
23. I suggest you make it easier for students to suggest additions to the library's print book collection.
24. I would like to be able to request books that are pertinent to my research.
25. If we need a book and you don't have it, make it easy for us to let you know what the book is so that you can purchase it faster.
26. Is there a way we can suggest new journals to subscribe to?
27. Could a student request purchasing new books?
28. I would like there to be an easy way to submit a request for UChicago to gain access to these resources and allow students to use them as well.
29. When books are requested for library acquisition, it would be helpful to know if the library is actually going to acquire them or not.
30. and requesting of titles.
CLARIFICATION: Any Library user may request the purchase of books or subscriptions to journals or series using our online Purchase request form. The [Horizon] On-Line Library Catalog has a “Purchase Request” tab at the top of Main catalog screen. The Lens main webpage also contains a “Purchase Request” link in the body of the page.

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Printing

31. It would be great to be able to send print jobs to library printers from personal computers. Oftentimes, the only thing holding me up on a print job is the fact that there are no available computers from which to send the job.
32. Need to be able to log onto the network wirelessly (including printing functions).
33. It's a surprisingly huge frustration not to be able to print from my Mac to the library printers. The tech help wasn't sure why or how to fix it. (Maybe this has been fixed; I haven't tried in some weeks.)CLARIFICATION: Printing from a laptop can be done by logging into the Web Printing Service.

34. Also, it is important to be able to PDF full microfilms (from ILL or our library) for at-home study.
CLARIFICATION: The Microforms Reading Room on the third floor of Regenstein Library has three Canon Microform Readers attached to computers that have the capability of scanning microform materials on to a flash drive/thumb drive/memory stick.

35. In John Crear library, there isn't a credit card machine for adding money to my card and then printing. Usually I run out of money and go to Regenstein to finish.
CLARIFICATION: There is a machine in the John Crerar Library for adding money to one’s Canon copier card from one’s credit card.

36. Also, the card-recharge machine near the printer-scanners should ideally accept credit/debit card too because it's not always possible to carry cash (or an ATM machine near the Ex-Libris cafe would be an equally good option).
CLARIFICATION: Card-recharge machines do accept credit and debit cards. There is now an option to add value to your card using the Web Revalue System.

37. Scanning is very inconvenient. Since it is not hooked up to a computer, you cannot scan documents and email them to yourself or save to your account. Sometimes I forget a flash stick, and can't scan.
CLARIFICATION: The multi-functional devices now provide an option to save to Webshare (see instructions).

38. also, putting money on my card must be done in $20 increments, and this only works half the time anyway;
CLARIFICATION: Using cash, amounts of $ 1, $ 5, $ 10, or $ 20 may be added. For credit and/or debit cards, amounts of $ 5, $ 10, or $ 20 may be added to one’s Canon card.

39. I basically only use Crerar, and I would love it if printers/scanners were installed on all floors, instead of only on the main level. Maybe they are already there and I am missing them, but I can only seem to find them on the first floor.
CLARIFICATION: The John Crerar Library has Canon multifunctional devices on floors 1, 2, and 3.

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Acess / Privileges / Policies

40. I find it very frustrating that there are certain databases, like the legal LexisNexis that I can only get access to on campus since I am not a law student.[can’t access on campus either]
CLARIFICATION: There are several “flavors” of Lexis-Nexis. While Lexis-Nexus WesLaw is available only to Law School students, Lexis-Nexis Academic, which contains much of the same information, is available to all University of Chicago Library users. Law Reference Librarians can assist non-Law School student Library users access a third “flavor,” WesLaw Patron Access.

41. Wish there wasn't a maximum number of books to have checked out - can be difficult when you are doing several large research projects and teaching and doing work study - need a lot of books for different things.
CLARIFICATION: For registered students there is no limit on the number of regularly charged books. For reserve items, there is a limit of two at a time. Users with alumni borrowing privileges may charge up to 25 books at any given time. They may charge more than 25 books at any given time for an additional fee.

42. Many of the documents I have needed are in the Law library, to which I have limited access because I am not a law student.
CLARIFICATION: Any holder of regular borrowing privileges may charge out any material from the D’Angelo Law Library. The only restriction the D’Angelo Law Library places on non-Law students us that during finals week of each quarter, physical access to the D’Angelo Law Library is limited to Law School students at certain times. At other times of the year, after 6:00 in the afternoon, non-Law School students who wish to use the D’Angelo Library must speak with the Visitor Control Attendent and show their U of C Library card.

43. Maybe this is out of the question because of licensing concerns, but I will be very sad when I leave next year and no longer have access to the library. If you offered the ability for alums to maintain access, I would pay a modest yearly fee to do so.
CLARIFICATION: Alumni receive free physical access to all campus libraries and may purchase borrowing privileges. For the first two years after graduation, at any level, alums may purchase borrowing privileges for a fee of $ 30 per annum. After the first two years, the fee rises to $ 60 per annum. This enables the holder of the alumni borrowing card to borrow up to 25 books. Although licensing concerns due limit off-campus access to electronic resources to current faculty, students, and staff, alumni may use electronic resources while in library buildings. See Alumni Access and Privileges.

44. There is no library facility at Gleacher. Must have some way to access or have a library that links Hyde park facility.
CLARIFICATION: Booth School of Business students in the part-time evening and/pr weekend programs can borrow Library materials from any of the campus libraries using the Fischer Express service.

45. I would like to be able to go into other University's libraries and borrow with my UChicago card. I understand that some schools already have such an arrangement.
CLARIFICATION: The University of Chicago Library has reciprocal borrowing privileges with a number of local institutions, including Northwestern University, the University of Illinois at Chicago, and the members of the Chicago Theological cluster: Catholic Theological Union, Chicago Theological Seminary, the Lutheran School of Theology in Chicago, McCormick Theological Seminary, and Meadville Theological Seminary. See Reciprocal Access and Borrowing Arrangements

46. When an instructor puts a certain title on course reserve all the library's copies of that book go on reserve.
CLARIFICATION: This is not necessarily the case. Sometimes the instructor requests multiple copies of a title to be put on Reserve, other times not. Sometimes there is only one copy in the Bookstacks.

47. Spend all of my time at Gleacher, but would love to get remote access to do industry analysis.
CLARIFICATION: There are a number of databases that are accessible from off-campus to do industry analysis. See Key Sources for Industry Information.

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Getting Help

48. I would like personal access to the research librarian by phone. I know that this is practically an unknown request but I would like person to person feedback. This would be so helpful for my thesis.
CLARIFICATION: All Bibliographers/Subject Specialists and Reference Librarians are more than happy to speak to and assist Library users via telephone. See Ask A Librarian  for contact information.

49. a speicalized librarian who can help with literary reviews.
50. I am sure you already have a way to do this, but being able to have library staff assist you in finding articles that are not available on-line through the normal sources would be excellent.
CLARIFICATION: Any Reference Librarian can assist with literary reviews or print sources for articles. See the Ask A Librarian page for contact information.

51. have librarians available at circulation desks during normal business hours (until 6p would be great).
CLARIFICATION: Reference Librarians are available in Regenstein Library until 8:00 p.m. Monday through Thursday during the Autumn, Winter, and Spring academic quarters. Consult the Library hours to see when Reference Librarians are available at other campus libraries.

52. One-on-one bibliography and citation consultations would be greatly appreciated, as I find it difficult to find centralized, baseline information about what conventions apply under what circumstances. There are also increasingly a lot of citations of online materials happening and it is not clear how to handle these consistently and appropriately.
CLARIFICATION:  All Bibliographers/Subject Specialists and Reference Librarians are happy to schedule one-on-one consultations with Library users. You can either complete the form or contact the specialist in your area. See  Subject A to Z for librarian areas of expertise and email contact information.

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Catalog / Lens

53. inclusion of (or links to) Tables of Contents in catalogue entries.
CLARIFICATION: Both the Library Catalog and Lens offer tables of contents in their full record displays. Lens’ table of contents display has better formatting than the Library Catalog.Lens, primarily for more recent publications, also provides book covers, content summaries, excerpts, author information and Choice reviews.

54. Lens Search rarely turns up anything of use, and seems to have no efficacy when typing in Chinese.
CLARIFICATION: Lens does not currently support searching in any non-Roman alphabet language. The Library Catalog supports searching in Chinese, Japanese, Korean, Arabic and Hebrew.

55. sometimes the LENS is difficult to navigate and one spends hours trying to locate something. Especially frustrating is knowing you have seen an article at one time and you put in the exact title and come up empty.
CLARIFICATION: Lens does not contain records for specific journal articles. Searching for a journal article is a two-step process: find the record for the journal title in Lens and THEN link to the online full text resource to find the specific article. The Library also provides on its Web site an A-Z listing of e-journals where you follow the same two-step process.

56. I wish that searching the libraries collections of e-journals wasn't so confusing, and that you could find them on the library catalog.
CLARIFICATION: Both Lens and the Library Catalog contain records for journal titles with links to online full text resources where you can find individual articles. Searching for a journal article is a two-step process: find the record for the journal title in the Library Catalog or Lens and THEN link to the online full text resource to find the specific article. The Library also provides an A-Z listing of all e-journals on its Web site where you follow the same two-step process.

57. Third, since graduate students use the catalog to find materials, an "export to RIS" or whatever bibliography format would probably save me a great deal of retyping.
CLARIFICATION: Both the Library Catalog and Lens permit export of bibliographic citations to RefWorks; Lens also permits export to EndNote, which is in RIS format.

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RefWorks

58. also fixing RefWorks incomplete exports
CLARIFICATION: The RefWorks export from the Library Catalog has been fixed.

59. I haven't been able to get Refworks to work on my computer for the past 3 years. The links never seem to work anymore. I've contacted both the library and NSIT multiple times and have not gitten it resolved. Either fix Refworks or get free access to another bibliographic database to make inserting references into papers easier.
CLARIFICATION: Library Reference staff members are able to assist users who are having problems by completing the Request help with RefWorks or EndNote form.

60. I do not use RefWorks because it is tied to the institution and my data risks to vanish once I graduate. This happened to me with the RefWorks database I built for my M.A. at another institution - 250 references gone. Frustrating.
CLARIFICATION: RefWorks is available to alumni. Reference Librarians can show users how to help move databases. Request help with RefWorks or EndNote form.

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Other

61. It would be great to have a interlibrary loan system which transfers books/magazines to the Gleacher center.
CLARIFICATION: Students in the Booth Graduate School of Business evening and weekend program can request Library materials to be delivered to the Gleacher Center through the Fischer Express service. This option is not available for full-time Booth students taking classes at the Gleacher Center.

62. The library should put on exhibits of their archives.
CLARIFICATION: The special Collections Research Center (SCRC) often displays items from the University Archives and from various Library special collections in the display cases in the SCRC. Because of construction of the connecting link between the Regenstein Library and the new Mansueto Library, these exhibits are temporarily in abeyance. The SCRC will continue to develop their Web Exhibits.

63. Energy effiiency: lights in the stacks are almost always left on, a big waste of energy. Often it's library employees shelving books who leave them on. At the very least shelvers should be instructed to turn off the lights when they finish with a section - better would be making someone responsible for turning off unused lights periodically during the day [stacks lights are on timers]
CLARIFICATION: Lights in the Regenstein Bookstacks are on timers and automatically go out after 15 minutes. Lights in the John Crerar Library Bookstacks are also on timers that automatically turn off after 15 minutes.

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