Survey 2010 comments: outreach & instruction


1. Library workshops should be more discipline specified, and for more advance students as well.

2. More refworks workshops at SSA would be helpful and an overview of research using the library resources during orientation

3. Never noticed there are Library workshops. Notifications should reach all the students.

4. Please hold more workshops with a variety of times.

5. would be interested in more library workshops.

6. More classes on how to use Web 2.0 applications/tools for scholarly research.

7. More (or better-publicized) workshops on topics such as researching for a thesis, how to research, etc.

8. The workshop on Refworks was very helpful, and I now am using it for my dissertation.

9. I think the workshops and presentations are great.

10. I've been wanting to take a workshop on Refworks but because of the SSA schedule, can never go when they are offered. I would appreciate an evening workshop.

11. run some workshops each quarter to introduce how to effectively use the library.

12. the library workshops are fantastic, but rarely advertised to the medical school. I would love to see more!

13. The library workshops I've taken since starting the MLA program in the Graham School have been invaluable!!

14. The library's offer presentations and workshops on the vast resources that are available for the students but these workshops and presentations are not at convenient times based on the class schedule for SSA students. If the courses were offered during the week in the morning or afternoon (some of us have couple of morning 9-12 class and one afternoon class 1:30 -4:20 or 2 afternoon and one morning) so if the work shops were offered at both the times most of the students who want to attend can make it there. I am disappointed that I have not been able to attend the REF WORKS presentations and the ones for EXCEL

15. The workshops and presentations I have been to were excellent and very helpful. I haven't needed one in a while, so I can't comment on that recently. But whenever I've needed help, it's been there. I think there are far more things I could get out of the library if I only knew to look for them. I didn't know about research guides or subject specialists, for instance. And I really don't know the advantages of some of the databases over others. I don't know that I'd come to a workshop on it, but if there were an easy link from the electronic catalogs page to bullet pointed informations, I'd read it on an as-needed basis. (Maybe it's already there, but I never looked.)

16. Can't really attend librarian workshops and presentations due to being an evening time student and working during most librarian presentations.

17. Either more RefWorks training sessions at a variety of times or a better online guide to using RefWorks (particularly getting access to it once you've set up an account) would be helpful.

18. I haven't used RefWorks (I use Endnote), but have heard from colleagues that library workshops on reference software are really helpful. When I get back form the field, I am looking forward to attending library presentations.

19. More interesting library workshops, promoted better, would be appreciated.

20. For Refworks - I just wish it were easier to use - or easier to learn how to use it. I'm certain that many of these items would be fantastic if I had more time to try them. I wish it were easy to figure out what's relevant for me and to learn it quickly.

21. I'm happy to see workshops and support for Zotero, but I wish Lens worked with it.

22. I realized that the library had already put a lot of effort in making the librarians' presentations easy to access, but for mysterious reasons, they all found ways to contradict with my class schedules, and this made me wonder whether it was at all possible for the library to host these great presentations during weekends.

23. I have found the workshops to be somewhat helpful, but often I feel that they do not go into enough depth.

24. I know that there is a whole world out there that should and can be used to enhance my research but unfortunately the information is not readily available and the workshops that share this info is not during accessible hours

25. I have not found library workshops to be particularly helpful so far, but perhaps I simply haven't found the right one yet.

26. More exciting library presentations

27. The library's site is not clear. It is confusing as to where to start and there is no class during a convenient time to know more.

28. Use Zotero. Maybe training on use of Zotero. Also training at different locations. Professional school folks do not get across the midway very often.

29. very specifically focused as opposed to the very broadly focused workshops held now.

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Integrated Instruction / Orientation

30. Have an orientation for students about the library resources and how to get the most out of them.

31. Also, I feel like an idiot for not already knowing certain things and thus am intimidated to ask. If the library held orientation sessions at the beginning of each quarter that would be helpful and would serve as a non-threatening introduction to the library's services and staff and make me feel more comfortable approaching someone on staff to ask for research assistance

32. I didn't actually know about most of these services. It would have been nice to have had a mandatory library orientation during our Harris School orientation.

33. Too confusing, the library session we had the computer was not even working so were not really shown anything.

34. workshops offered in departments to first year graduate students explaining the various services would be helpful. there is often a lot going on in the early weeks, but if departments set aside an hour in one of the first required classes for a librarian to come in and speak to the resources that are available, especially as they relate to the specific discipline, that would be very helpful


36. training for students is mediocre at best

37. Tutorial for incoming graduate students. Make it more accessible.

38. I went to one excellent session on special collections but still feel I know my way around the British Library better than Regenstein Special Collections. It may help to have more training sessions on accessing the library's resources.

39. More promotional sessions (e.g. "social science reference tours" or something for incoming students) would probably improve this state of affairs.

40. I would be interested in knowing more about what the subject librarian in my field (anthropology) actually does! Perhaps it would be worth doing more campus education in this area, like short presentations to the incoming graduate classes each year or some kind of informational email to circulate?

41. It is not obvious to me what resources can be accessed. Although most students are given a presentation when they first arrive at UoC, it may be useful to provide them with a small sheet of paper, presenting the main services the Library offers to grad students.

42. Maybe a bried overview for first year students to familiarize them with the resources.

43. Sessions on how to search the online journals effectively (which are discipline specific) would have been very useful. Several of students that I TA (undergrads and MA students) have no idea how to find materials when they write papers.


45. more training on how to access different resources

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Booth – Instruction

46. Workshops to Booth students on the resources available at the libraries.

47. As a part-time student based at Gleacher, it is difficult to use any of the Library's physical spaces and I am mostly unaware of its services.

48. Also, I feel that the library should have more sessions for MBA students on how to use the system (i.e., these sessions should be part of orientation, and not optional). I have largely had to teach myself how to use the online system.

49. Instructions on how to use Library resources should be included in the orientation of the part time MBA program at Booth.

50. I dont really have any idea what the library offers to assist Booth students. There may be great resources available that I am not aware of. If there are, better communication, advertising, etc so

51. Booth students know what's avail to us.

52. Make booth students more aware of the benefits of the collections to our area of study.

53. people aren't aware of the library at Gleacher though

54. weekend symposium at the gleacher, how to use this great library

55. Would like to know what library services are available for graduate students, particularly at Booth.

56. Being in the Business School no one ever told me where the libraries were or what I could access in each of them - or maybe I was told, but I missed it? In any case something like that a link on the main library page would be useful - unless it's already there...

57. I wish I knew where they were. I might have time to visit the few times I come to Harper Center.

58. For business school students, it would have been helpful to have a library tour as part of our orientation.

59. I've completed my first year at BOOTH as a Part-Time student, and I really don't know much about the on-campus library system and what it offers. It's hard to fill out the survery, especially since I don't know, what I don't know. I realize that's a large domain to address. If I knew something about the library, I could at least guess at how much I don't know. But since I know very little (almost nothing) about the library services, I'm sadly oblivious to what I'm missing.

60. For those of us at BOOTH, maybe some way to learn more about what is avaliable remotely: accessing materials, getting material at our location (BOOTH), etc

61. again, not aware of what the library has that is applicable to Booth.

62. Booth does a poor job of making students aware of on-campus resources. None of the libraries have ever been mentioned/referred to in any orientation, workshop, email (which there are many of), or class.

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Law - Instruction

63. For law students, incorporate more of the tutorials and training offered by Westlaw / Lexis Nexis into the presentations. Much of the time that the librarian spends explaining, Westlaw / Lexis Nexis will also explain with an in depth, personalized tutorial.

64. The law library's mandatory presentations for 1Ls are extremely boring so people rarely remember their content. Either make them more entertaining by giving us a real world hot topic to research using the tools/sources they want to demonstrate, or wait until we have our assignment and we can research the assignment during the presentation to demonstrate the library's resources. That way we will remember what the librarians said and taught.

65. No offense, but those mandatory 1L memo research library sessions were awful. Either make the material accessible or let us figure it out on our own.

66. Whenever there were internet research presentations at the law school, the internet never seemed to work well enough for me to follow along, the screen projection of the instructor's computer never seemed to be clear enough, and they always seemed to run out of handouts, which makes it hard to get much use out of the presentations

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Online Help / Handouts

67. It would be interesting to see if there were a way to offer additional library research skill seminars online for the many students, such as myself, who are away from the University doing research for a couple of years, to continue to improve their knowledge at a crucial point in their graduate careers.

68. Offer online and podcasted informational sessions on how to navigate through the site, please!!!

69. Have a guide online to show students how to research well that could include tricks or other information that can help in narrowing down the field of sources to look through to only those that are most relevant to the search.

70. I understand that obtaining access to really obscure scientific journals like 'European Sleep and Trypanosomosis Epidemiology' is not worth the cost. However, it would be great if you could provide some resources (online) on how we could go about tracking down those journals, even if the instructions say something like 'come in to a library and talk to a librarian to get started'.

71. I never go to the Main Campus. I think I need to learn more about using the Library remotely.

72. More extensive, clearly written guides for using overseas online collections (eg China).

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Research guides

73. I didn't know about the research guides.

74. I didnt know about the research guides. If I had known, i would have taken advantage of that service more. From now on, I intend to do so.

75. I don't know a lot about the research guides, perhaps these could be better advertised

76. For example, I'm going to go and browse the "research guides" right after I finish this survey.

77. I had never known about the Research guides until this survey. It looks so helpful! That NEEDS to be advertised on campus more. what a great tool.

78. I have never been introduced to research guides.

79. I suppose online guides are the most convenient way for me to learn about the library and its collections.

80. I'm not sure I know what a research guide is

81. It would be nice if the research guides were a bit more descriptive about what materials are in the different links they present

82. more subject-targeted guides to research

83. The research guides don't seem very transparent to me

84. The research guides in particular are not very useful.

85. Also tell us about research guides -- maybe have a listhost you can subscribe to for info about the research guides, updates and so on. If you add new material then you could tell people who are interested about the new additions to the specific areas they have indicated an interest in -- so, say, a 20th cent. historian wont be all that bothered about new stuff for medieval history, but may want to sign up for stuff about gender or environment or something like that. Give us more specific things to sign up for.

86. I would appreciate a more specific research guide for archaeology. The anthropology one is not sufficient for our purposes. I would utilize that resource (and the subject specialist) more if I felt it was likely to be useful.

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Alerts / Newsletters / RSS Feeds

87. Email to evening and weekend students 1 time per quarter with details on what we can access remotely and at Gleacher center

88. It might be kind of neat to receive an e-mail when new books in my discpline arrive at the library. I'm in social psychology, for example, so any new book in social psych would be of interest to me. I might be likely to then just swing by to grab a copy whereas currently I only get books when I happen to be searching on Web of Science and see they are relevant to my work.

89. email alerts or the like of new publications in my field of interest that would be of interest to my area

90. Back when I worked at Microsoft, their library would provide lists of all materials added, broken down by subject area. It was great to just subscribe to those lists and be able to put things on hold as they came into the library. Great way to keep up with new book publications in particular areas (especially business).

91. Many interesting collections are underpublicized, and given the amount of useless University-related email I get, I would not at all mind getting spam from the library regarding new acquisitions and even older, lesser-used services. I think I might be the only person who knows about the amazing collection of full-text O'Reilly programming books, for example. Also, when new journal collections are added etc., I'd love to be notified in this way.

92. I'm sure the catalogs and databases are more powerful than I know how to use. I wish I understood how to use the alert systems for searches, e.g., RSS to notify me (somehow the proxy requirements or some such keeps these alerts from working correctly for me)

93. Library needs to send information about updated collections so that people can know when/how the collections get improved.

94. It might be nice to have a list or even a table of the very best of the new stuff that the library's recently acquired. (Perhaps pulling thumbnails of the volume covers off LensCat, etc.)

95. Is there a way we could sign up for updates in our subject field. (For example, we'd get an e-mail if the library subscribed to a new journal in my field) My field is a new and time-sensitive one, so this kind of up-to-the-minute information is important to me.

96. It may be helpful for more advanced graduate students to have updates on resources in their specific fields and subfields from librarians, e.g. whether there are any new electronic resources in the field, databases, new journals etc.

97. Make services better known--maybe by sending out emails. I wasn't even aware the library held workshops or offered research guides.

98. Maybe research librarians can run a blog to update information about new books, take polls, suggest tips and tricks. Student RSS feed from the library catalog and be updated and reminded about resources that are forgotten. I've been to quite a few workshops since I see alerts on the library's homepage. I'd probably take better advantage of the library if I were alerted to other things in the same manner.

99. More communication about what kinds of research-related questions questions users can ask librarians. I have no idea what kind of assistance the subject-area librarian can or can't provide.

100. This may exist - but subject specialists could do more to help students and faculty to stay current -- maybe there is data that could be shared about which books are most borrowed? It might be interesting too if there was some way to "subscribe" to on-line journals so you would be notified when a new issue came out. These kinds of ideas could lead to a personalized library home page that would have some rss feeds or the like with this sort of current state-of-the-field data. If copyright law allows, subject specialist could even upload a sample chapter .pdf of current high-demand books.

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Better Advertising / Promotion

101. Suggested reading sections for special interest topics (perhaps up to 5 featured books) for special interest topics. For example, as SSA, select 5 featured books/month on children, gay/lesbian, geriatrics, gangs, etc.

102. Please inform us more about the resources, facilities and ... that you have provided for us. Thanks.

103. Very impressive range of services but often not presented in a way that a newcomer easily learns of their existence.

104. Would be nice to have a single page pdf that describes the top 10 key aspects - or an overview on the first day of class. Didnt get exposed to the services offered - so dont know what i dont know.

105. I'm not 100% clear on where the SSA library actually is, otherwise I would probably have visited/used it by now.

106. I don't know a lot about the research guides, perhaps these could be better advertised

107. I don't really know all of the library's offerings. There are many available services that would be helpful to me but I don't know about them. The library should do a better job of advertising itself.

108. I don't think I even knew there was a "subject specialist" in my discipline, so I suppose that could be better advertised.

109. More awareness. I didn't know what's all available.

110. Pamphlets giving step by step instructions for RefWorks and Lens.

111. Easier way to learn what is available and how to use it. There is so much I get lost, and I don't have a lot of time just to try things out.

112. It would be neat if the libraries spent some time developing and advertising their film resources.

113. Maybe I would use more if I knew what was available.

114. We have electronic books? Numeric data?? Digitized archival materials??? This is the first time I'm hearing about any of this. The library needs to communicate more effectively on what services it has available, and needs a much better, more intuitive web portal.

115. We need better information about the resources available to us during orientation, and again through the mentors.

116. Let us know about these services and how they could help students or how to use the resources better.

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Do Not Know… / Never Heard Of…

117. I am not very clear on advantages of lens vs. regular library catalogue, and if there is any difference at all.

118. I am very satisfied with the services that I know exist at the library. However, I don't know about most of hte services that are available.

119. I wish I had a good command of using more of the resources.

120. It's hard to give an opinion on something I don't think I've used often/ever.

121. looking forward to learning more about it.

122. I don't know how to answer most of these questions. The fact is that I would probably have done better to learn more about these resources and use them but this survey is my first encounter with many

123. I don't know how to use some of these things or how to access them or that they exist.

124. I don't know about some of the services.

125. I guess I don't know that much about what resources are available - for example, I have no idea what "lens" is.

126. Never heard of find it button.

127. Know more about how to use the library resources to the full potential

128. I did not know that the Library held numeric data!

129. I didn't even know there was an electronic book collection

130. I didn't know that we have an electronic book collection, nor am I certain I know what you're talking about

131. I dont know how to access and use the UOC Library.

132. I would like to be able to request books that are pertinent to my research. If this privilege is already available, I do not know about it.

133. If the library does have a collection of numerical data, I'd love to know more about it.

134. I'm not sure how to use the librarians.

135. I'm unaware of digial books or how to access them, as someone who does research away from campus, its difficult for me to get content from books held at UChicago library (I can sometimes get local RLG shares or local public library access, but don't have borrowing privileges, so have to read the the book in the other library and take extensive notes)

136. Also, figuring out how to access an electronic book is not something I've yet been able to do.

137. I'm not sure what resources the Chicago Library collections can provide me.

138. Sometimes I can't find recently published books. Could a student request purchasing new books? If we have already such procedure, please make it more explicit and accessible.

139. I had never known about the Research guides until this survey. It looks so helpful! That NEEDS to be advertised on campus more. what a great tool.

140. I honestly had no idea many of these sources for help existed.

141. I was not aware that most of these things existed.

142. I wasn't aware of most of these services - can they be publicized?

143. I'm not sure I know what a research guide is and I'm not exactly sure what I should use my subject area librarian for.

144. I've never used any of these things. They sound useful - I don't know anything about them, but I wish I did.

145. Knowledge of obscure or unused sources. Where are they; what are they?

146. Not really aware of services available.

147. What is find it!?

148. for many of these services, I had no idea they even existed

149. Generally im confused about how to utilize databases to locate multiple articles.. Wish i could better utilize

150. GREAT LIBRARY. Please treasue it. i like to learn how to use it properlly

151. I didn't know about Lens until now.

152. I suppose I wasn't aware there was a specific method for requesting a search for items on found on shelf. I'll try using that

153. I think I am not as up on things I could be.

154. Ratings reflect inability to comment.

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Subject Specialists

155. I highly value the reference librarians, the psychological test collection and their librarians, and would use more of their services if I knew how.

156. Beth Bidlack is very helpful to Divinity School students. Her workshops are great.

157. Make librarians in specialized subject areas easier to find. Have a prominent directory posted with offices and specialties.

158. I have never gotten specific assistance from a subject specialist librarian, because I've never known exactly what they are supposed to do, or how specific their knowledge is, and the whole idea makes me generally nervous. It might be helpful for these librarians to have some kind of presence in graduate programs -- meeting new students, or being recommended by professors -- so they become part of the set of tools we learn how to use.

159. However, I was wondering whether it might be possible for subject specialists to also meet directly with students -- ie. by holding office hours (one a month?) or a group meeting with a small group of students at various oints during the year?

160. I just want to say that the regional specialists have been very important not only to me as a researcher, but they've proved amazingly valuable as a preceptor. I arranged for my sundergrad students to meet with them

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161. One-on-one bibliography and citation consultations would be greatly appreciated, as I find it difficult to find centralized, baseline information about what conventions apply under what circumstances. There are also increasingly a lot of citations of online materials happening and it is not clear how to handle these consistently and appropriately.

 162. Are there customized one-on-one "tours" available?

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Instruction - Other

163. One note about ILL: I still have trouble finding the request page--it seems to be buried somewhere and occasionally I'll come across it, but most of the time I have to search, or eventually just give up and work with the sources you have here. I'm sure it's more a function of my new-ness than the page being totally obscured, but it's definitely not linked in an intuitive place and most search functions lead to "how tos" about using ILL.

164. Don't know how to use interlibrary loan.

165. Its seems its very difficult/not possible for graduate students to make suggestions about journals we would like to be stocked.

166. make it easier to navigate databases, journals and other electronic sources, etc. or provide more instruction

167. I wish there was greater integration of the various libraries on campus.

168. Also, sometimes it's difficult to find articles when they are translations of Russian math articles that appear in "translations" collections (journals etc).

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